Terms of Use

Last updated: October 2026

Introduction & Definitions

This document constitutes the Terms of Use ("Agreement") between you ("Client" or "User") and Afkar Alawlama ("the Company" or "we") regarding access to and use of afkartk.com and the services provided through it.

The "Services" include: the AfkarTK accounting software for customs clearance companies, customs clearance and tax/zakat advisory services, transportation services, custom programming and systems development, network and server supply and setup, surveillance camera installation and maintenance, and any other services offered on the site or agreed upon in writing.

By accessing the site, registering an account, or requesting any service, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of them, please stop using the site and services.

1. Acceptance & Amendments

Your use of the site or services constitutes full acceptance of these terms. We reserve the right to modify them at any time; we will publish the updated version on this page and notify you of material changes where possible. Continued use of the services after amendments take effect constitutes acceptance of them.

2. Eligibility & Registration

You must be at least 18 years old and have the legal capacity to enter into contracts. If you register on behalf of a company or entity, you warrant that you are authorized to bind it to this agreement.

Upon registration you must provide accurate, complete, and current information (email, entity name, contact details). Providing false or misleading information may lead to suspension or termination of your account.

3. Account Security

You are responsible for the confidentiality of your login credentials and for all activities performed through your account. Do not share your password with any third party, and notify us immediately at [email protected] if you suspect any unauthorized access.

4. Description & Scope of Services
  • AfkarTK Accounting Software: an accounting system for customs clearance companies covering the chart of accounts, trial balance, reports, e-invoicing, and integration with ZATCA (Zakat, Tax and Customs Authority) requirements.
  • Customs Clearance & Advisory: advisory and operational services related to customs clearance and tax/zakat compliance, provided based on the information and documents supplied by the client.
  • Transportation: transport services whose scope, schedule, and pricing are agreed per request.
  • Custom Programming: development of systems, applications, and websites per the specifications agreed in a scope-of-work document or separate contract.
  • Networks & Servers: supply, installation, and configuration of networks, servers, and technical infrastructure at the client's premises.
  • Surveillance Cameras: supply, installation, programming, integration, and maintenance of surveillance systems as agreed.
5. Client Responsibilities

You are solely responsible for the accuracy of the data and documents you provide, including accounting data, invoice data, and import/export documents. We do not verify the content you provide, and submitting data to government bodies (such as ZATCA or the Customs Authority) remains your responsibility.

For on-site services (networks, servers, surveillance cameras, transportation), the client must provide a safe and suitable work environment, facilitate our team's access to required sites and equipment, and obtain any necessary permits.

Using our services for any unlawful activity, for harming others, or for attempting to breach or disrupt systems is prohibited.

6. License & Intellectual Property

We grant you a limited, non-exclusive, non-transferable, revocable license to use the AfkarTK software and the site for your internal business purposes according to your plan. You may not sell, sublicense, rent, copy, modify, or reverse-engineer the service without prior written consent.

All intellectual property rights in the site, software, trademarks, and content remain owned by Afkar Alawlama or its licensors. Ownership of systems developed under custom programming services is governed by the separate contract.

7. Pricing & Payments

Plan and service prices are displayed on the site or in quotations sent to you, and may change without affecting existing agreements. Payment terms (annual, monthly, or installments) are defined by your plan or contract. Late payment may result in service suspension. Fees paid for used periods are non-refundable unless required by law or a written agreement.

8. Warranties & Limitations

We commit to delivering services with reasonable professional care. Supplied hardware and equipment (servers, cameras, networks) are covered by the manufacturer's warranty or by warranty terms agreed in writing. The software is provided "as is" with our commitment to fix software defects through official support channels.

We do not guarantee that the services will be error-free or uninterrupted at all times; they may pause temporarily for maintenance or updates.

9. Backup & Data Loss

We apply reasonable backup procedures for data stored on our systems, but we do not guarantee recovery in all circumstances. You are advised to keep your own copies of important data and documents. To the maximum extent permitted by law, we are not liable for data loss resulting from technical failures, user error, or circumstances beyond our control.

10. Termination

You may terminate your subscription according to your plan's terms. We may suspend or terminate your access for breach of these terms, non-payment, or legal reasons, with notice where possible. Upon termination we may delete your data after a reasonable retention period; you are responsible for exporting anything you wish to keep before the service ends.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Afkar Alawlama shall not be liable for any indirect, incidental, or consequential damages, or loss of profits, data, or reputation arising from your use of or inability to use the services. Where our liability is established, total compensation shall not exceed the amount you paid us for the service in question during the twelve (12) months preceding the event.

12. Governing Law & Contact

This agreement is governed by the laws of the Kingdom of Saudi Arabia, and the competent courts in the Kingdom have jurisdiction over any dispute arising from it.

For any inquiries regarding these terms, contact us at [email protected] or through the contact details published on the site.

[email protected]